Delivery
- Malaysia (Local) : GD Express
- International : DHL Express
- Delivery Time :-
Semenanjung Malaysia : 1 – 3 working days (after it has been shipped out)
Sabah & Sarawak : 3 – 5 working days (after it has been shipped out)
International : 5 – 10 working days depending on the location (after it has been shipped out) - Courier is responsible for any loss or damage to the item, as well as delayed delivery time.
- Customers will receive their order’s tracking number via email within 48 hours after the order has been shipped out.
- Customers can track their order on the GD Express website for local orders or the DHL website for international orders.
Processing Customer Order
- Orders placed before 10am on a working day will be processed and posted out on the same day.
- Orders placed on weekends and public holidays will be posted out on the next working day.
- Do note that if the item ordered is out of stock, the process will be delayed as we will have to tailor a new one.
Customs Fee and Duties (International orders only)
- Customers will bear the cost of any importation charges, taxes and duties by customs.
Problems with customer order
- Customers can contact our customer services team if they have any problem with their order.
- Whatsapp : +60 12 553 1935
- Call : +60 3 2694 4849 / +60 3 2694 4840
- Email : online@omarali.com.my
Shipping Rate
- Semenanjung Malaysia: RM13
- Sabah and Sarawak: RM23
- Free shipping for orders above RM500 (Malaysia only)
- International deliveries will be charged based on the customer’s country zone.
